Terms and Conditions

Terms and Conditions

 

Welcome to Saksham Gems! By accessing and/or using the Saksham Gems website, including linked sites (referred to as the "website"), and/or by placing orders for products and/or services offered on the website, you are entering into an agreement with Saksham Gems, as outlined below.

Website Usage:

If you wish, you have the option to register on the website by creating an account. To complete the registration process, you must provide your authentic name, valid address, valid email address, and valid phone number. It is your responsibility to ensure that your contact information remains up-to-date. We will utilize the most recent information provided by you to communicate with you.

You are solely responsible for maintaining the security of your account and password. Your password is intended for your personal use only and should not be shared with any third party, even with your consent. You bear full responsibility for any actions taken under your password on this website. You agree to bear financial responsibility for all activities conducted on this website using your account.

Pricing and Ordering:

All prices displayed on the website are quoted in United States Dollars (USD). Alongside the prices for goods and services, charges for shipping and handling, as well as applicable sales tax (where mandated by law), will be added to all orders. We reserve the right, without prior notice, to modify or discontinue products and services offered on the website, including changes to specifications and prices, without incurring any obligation to you. Descriptions of products or services on the website do not imply endorsement or constitute a warranty by us.

Prior to accepting an order, we may require verification of information. We retain the right to accept or decline your order, or any part thereof, at any time following receipt of your order, even after you have received an order confirmation from us, for any reason. Additionally, we reserve the right to limit the quantity of items ordered and to refuse service to any customer without prior notification.

In the event that a product or service is listed at an incorrect price due to supplier pricing information, typographical errors, or any other reason, we reserve the right to refuse or cancel orders placed for the product at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. Should your credit card be charged for a purchase that is subsequently canceled, we will promptly issue a credit to your credit card account for the amount of the incorrect price.

We guarantee the authenticity and genuineness of our products at unbeatable prices because you purchase directly from the manufacturer.

Our discounted prices, relative to the market, stem from the absence of intermediary traders. We procure raw materials directly from mine owners and process them in our state-of-the-art manufacturing facilities, enabling us to offer you the most competitive deals.

We gladly accommodate custom orders and bulk wholesale orders too. :) Feel free to reach out to us for custom or wholesale inquiries.

Thank you for visiting!

(*Please note that custom orders are excluded from sales.)

About Gemstone Treatments: We adhere to a stringent protocol to verify and inform our customers about any treatments applied to the stones we sell. However, despite our efforts, it is possible that some forms of treatment may occur without our knowledge. The treatment information we provide is to the best of our knowledge.